I recently received a gift card to San Antonio’s Incredible Pizza Company, the local branch of America’s Incredible Pizza Company, in exchange for this review. My thoughts and opinions are my own and my reviews are always as objective as possible.
San Antonio’s Incredible Pizza Company is a restaurant with an all-you-can-eat buffet, arcade, and various other activities, such as mini bowling, go carts, and laser tag. The adult buffets were $7.99 each, a little higher than similar restaurants, although they did have some advantages. Still, given the disadvantages, I’d say this is a little overpriced.
To start, their pizza selection, which is their main selling point even just given their name, was very limited. They mostly just had the standard alfredo, sausage, pepperoni, etc. that you would find anywhere. On the door as you enter, there was an advertisement for a Chicken Florentine pizza, something not every place has, and what I would refer to as a specialty pizza. Upon seeing this, my mom and I expected to see a buffet containing at least a few varieties of specialty pizzas like this one, but there were none at all, not even one, which was somewhat disappointing. This would have easily set this restaurant apart from others like it. I realize that you can request a specific variety to be made, and they might not always have out what you want, but at least one of their specialties should have been out on the buffet.
In addition to the limited selection of pizza, what they did have was only lukewarm, not fresh, and had clearly been sitting out a while. It tasted okay apart from being cold, but no better or worse than other restaurants of its nature that are cheaper and have more selection.
The salad bar, however, was a plus, because they had a nice variety of things to put in the salad, as well as a pretty good variety of dressing choices. For someone who wants to eat on the healthier side, this is a very good thing.
Their pasta selection was somewhat limited, and again, like the pizza, was a little cold and had obviously been sitting out for a while. It would have been nice to have some hot food, but unfortunately for most of it, save the soup and dessert, that was not the case.
Speaking of soup, most restaurants of this nature typically have pizza, pasta, salad, and dessert. San Antonio’s Incredible Pizza Company included other items like soup, tacos, and corn dogs. This was especially good for my son, who is allergic to dairy. They also had some allergy warnings on a few of the items, not on everything with allergens but more than most restaurants.
However, while a selection of other items besides pizza is good in theory, in practice it doesn’t work well for them. Some of the alternative selections did not look very appetizing, but I did try a taco and one of their only two soups, the chicken and rice. The soup was quite tasty, but more selection would have been nice. Still, since this isn’t an item typically found at pizza buffets, it was pretty nice, and it was hot. The taco, on the other hand, was disappointing. The meat was very much bland and could have been better cooked, and the shredded cheese was hard. I love that they offer alternatives, but if they’re going to do so, they should make sure the quality is good. Either that, or abandon the alternatives and focus on improving pizza quality, as mentioned before their main selling point.
Their dessert was probably their best feature, not only because it was full of sweet, fattening, extremely unhealthy but tasty treats, but it seemed like most of their desserts were better prepared than anything else. My mom wasn’t a fan of their bread pudding, which she usually really likes, but we both thoroughly enjoyed the peach cobbler, and the cookies weren’t bad either. I shared one with my son. There was a pretty nice selection. However, that said, it seems that the salad and dessert bars were the only well stocked, good quality sections of the buffet, and all the others could use some work.
It was pretty cool that San Antonio’s Incredible Pizza Company offered a variety of themed sitting rooms, and offered space for private parties. My family sat at a table near the buffet which had a decorative umbrella over it. It was indoor seating, so the umbrella had no practical purpose, just there for decoration.
After our meal, we went to see what games we wanted to participate in. However, I was disappointed here as well. Before coming, I had read an advertisement which stated that the restaurant featured glow golf, something I thought would be fun for my 3-year-old son. It never said at select locations, so I expected it to be there, but they said they got rid of it in favor of laser tag. Here is the text of the ad so you can see for yourself.
Race to the finish line while driving our go karts, get lost in a friendly game of laser tag, get a hole-in-one while playing glow golf, and spin away on the bumper cars and more! So whether you’re 6 or 60, enter our fairgrounds and have an incredible time while making memories that will last a lifetime!
This was an even bigger disappointment as there wasn’t much a child his age would enjoy. There was the mini bowling, but he didn’t really understand that and wouldn’t get much out of it. He was too small for the bumper cars, and wouldn’t understand laser tag. My mom took him for a ride as a passenger in her go cart, and then I played a game and got some tickets, including a jackpot of 128 tickets in one play, where we got him some toys before we left.
I love the fact that they use electronic tickets, which are recorded directly on the game card. Too many times I’ve encountered ticket jams at other arcades and not even gotten the tickets I earned, and even when I do, you have to really work to fold them down to a reasonable size and then carry them around until you exchange them.
However, we chose three toys with the tickets that my son had won. Out of those three, within half an hour, he was only able to play with one of them anymore. He got a weird rubber frog, which smelled and felt disgusting and was quickly discarded, a small plastic robot that quickly started falling apart and also had to be tossed out, and one of those cool rubber balls with the suction cups all over it that sticks to glass and other similarly smoothe surfaces. That is the only one that he still has, and really enjoys.
On the whole, I would give San Antonio’s Incredible Pizza Company a three out of five stars, but I would say it is not currently worth the price, especially when there are cheaper buffets out there. My recommendation would be to improve food quality all around, but especially on the main selling point, the pizza, make sure food stays hot and fresh, if that means using pans that stay hot longer, switching out the food for fresh food, or whatever it takes, and making sure that ingredients are fresh and properly cooked. They should also make available at least one of their specialty pizzas at any time. I would say they can look into their history at which one is the most popular, and make sure it is always available. Then people won’t be disappointed when they see the Chicken Florentine ad and get nothing but all the usual stuff.
I would also recommend not advertising an attraction that they do not have, and putting in more things for younger children as at present, it’s only family friendly if your child is six or over approximately, so they understand the games more, are big enough for the bumper cars, and understand the mini bowling and laser tag concepts. Children under that age are at a severe disadvantage as there is little of interest to them there. It occurs to me that their ad does say if you are six or sixty, but that shouldn’t mean they can’t appeal to younger children.
Have you ever visited any of the America’s Incredible Pizza Company locations? Was your experience better, worse, or about the same? I would love to read your experiences in the comments. Feel free to share.